• What is the role of an insurance intermediary?

    An insurance intermediary is a professional and independent advisor knowledgeable in risk management and insurance services.

  • Why should I use an intermediary?

    An intermediary is your insurance advisor with professional qualifications and experience in insurance matters, an intermediary also has bargaining powers and thereof as a client you or your firm is assured of quality service at competitive rates

  • How can I rationalize my insurance costs? 

    By allowing your broker to prepare an insurance program fitting your insurance needs. 

  • Can I settle my premium in installments? 

    The insurance act requires premiums to be paid upfront however, your broker can assist you pay premium in installments by arranging premium financing from reputable finance institutions.

  • How can I know that am adequately covered? 

    We will be able to advise you on how to access the adequacy of your insurance cover by analysing your risk exposures. For property you could have a valuation carried out. 

  • What is excess? 

    Excess is the first portion of each and every claim borne by the insured 

  • Why should I pay excess when am not to blame for the accident? 

    ✔ To avoid insurers pay for petty damages/losses like dents, scratches loss of mirrors etc for example on motor vehicles 
    ✔ To make you participate in claims settlement so that incidents of claims are minimized in future i.e. you will be more careful in future

  • How can the policy be terminated? 

    By a cancellation notice in writing from either party

  • What are the benefits of insuring?

    ✔ Financial security/protection for the insured
    ✔ Peace of mind as the burden is transferred to the insurer

  • What happens if I cancel my policy before the expiry time?

    The insurer computes and pays refund premium for the un-utilized period subject to the policy terms if there has not been a claim.

  • Can I get a refund premium if I do not make a claim at the expiry of the policy?

    No, you cannot get a refund because you will have enjoyed policy protection for the whole insurance period

Contact Us

We will be happy to hear from you|Feel free to contact us.

Head Office:

Rose Avenue Business Pack, Rose Avenue Off Ngong Road

Tel:(+254) 020 528 6441|Mobile: +254 705 568 437/ +254 739 655 442|Email: This email address is being protected from spambots. You need JavaScript enabled to view it.|Website: www.assurelink-kenya.com

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